Programme Description

Every business today is a relationship business. The quality and impact of your work, and the profitability of your business, depend upon relationships — with customers, co-workers, and competitors; with suppliers, distributors, and support services; with direct reports, senior managers, and boards. Global mergers and alliances offer opportunities for creating growth, but they also pose new challenges. Not only are you working with more people from different disciplines, industries, and cultures, but you have much less face-to-face time with them than ever before. Permission leadership series helps you revitalize the relationships that affect the quality and profitability of your business. It goes beyond strategies for influencing the behavior of others to provide a process for creating clear communications, effective collaboration, and relationships that achieve results. Permission leadership series will help you develop better man management skills. Participants will learn to recognize your own assumptions and judgments and to reframe situations to gain a broader perspective. You will be introduced to a series of sequential, step-by-step frameworks for building new relationships and improving existing ones.

Learning outcome

• How to Building Relationships Differs From Influencing and Managing People
• Foundations of Building Relationships
• Barriers to Relationships
• The Costs of Building and Maintaining Relationships
• The Dynamics of Building Relationships Over Time
• How to Approach Different Types of personalities
• Conflict resolution and assertive communication.
• Coaching and mentoring for performance.
• Feedback skills.