This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are lead hands or part-time supervisors without a great deal of authority. This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

Specific objectives of this workshop include:

• Clarify roles and responsibilities of the new job.
• Adjust to the new role with confidence and an assurance you can handle the position.
• Develop skills in listening, asking questions, resolving conflict, and giving feedback to employees.
• Develop a technique for giving employees clear instructions.
• Identify techniques to deal with employee challenges, such as hostility, complaints, and laziness.
• Understand the importance of developing good relationships with employees and peers.

Contact us to learn more about this program.